We offer international freight forwarding by ocean, air, and land, along with customs brokerage, warehouse support, and our AI-powered SAMMIE platform.

Yes, we walk you through onboarding to customize your experience and give you full SAMMIE visibility platform access.

Submit your details via Request a Quote or talk to our team via Contact Us.

Yes! You don’t have to move your whole operation to see the DNA difference. Just give us one shipment (your choice of mode, lane, or challenge) and we’ll handle it end-to-end with precision, transparency, and care. This “test run” is designed to show you exactly what it’s like to have a logistics partner who integrates with your systems, communicates clearly, and delivers with integrity. Try the “One Test Run Challenge” and experience the DNA difference.

Absolutely. We serve a wide range of customers (from fast-growing brands to high-volume global importers) by offering scalable services, custom integrations (including EDI/API), and expert client support. Our team knows how to handle complexity.

Most customers are up and running within days. Once we gather basic shipment details and compliance documents, our team sets up your profile, configures SAMMIE access, and aligns the first shipment.

We specialize in retail and hospitality, technology and electronics, industrial manufacturing, healthcare equipment, and complex spare parts and machinery. But we’re also flexible. If you have global freight, we can move it.

We win business from the big guys by doing what they don’t: smarter tech, faster answers, and people who care. Our AI-powered SAMMIE platform is backed by real humans who know your freight and work to your trusted partner.

Yes. DNA is fully licensed, bonded, and compliant with U.S. and international freight regulations as a Freight Forwarder. Our credentials include:

Freight Forwarder & NVOCC License: 019344
USDOT Number: 3458744
MC Number: MC-1128283
FMC Bond Number: 91385
C-TPAT Certification (Customs Trade Partnership Against Terrorism): 24009050

We’re also fully compliant with CBP, TSA, IATA, and NMFTA standards to ensure secure, lawful, and efficient cross-border operations.

SAMMIE gives you a live look at your shipments from port to final delivery. With 18 milestone updates across each shipment’s journey, satellite container tracking, and instant alerts, your team always knows what’s moving, what’s delayed, and what’s next. No more emailing for updates or tracking across multiple systems. Just one platform, built to keep you informed.

Yes. DNA has robust EDI/API integration capabilities and works directly with client systems for real-time data sharing. Whether you’re using SAP, NetSuite, Oracle, or a custom WMS/ERP, we can map fields, automate status updates, push documentation, and sync PO and invoice data. Our team has successfully built integrations for enterprise clients, including CE North America.

Most platforms only visualize what the carrier provides. SAMMIE is built on ecosystem data – years of structured, standardized insight from both third-party sources and DNA’s proprietary history. That clean, validated foundation powers SAMMIE’s AI to deliver predictive ETAs, intelligent alerts, and advanced automation that actually works. It’s the data behind the screen that drives the difference.

SAMMIE blends historical lane performance, live vessel telemetry, port congestion trends, and weather overlays to calculate constantly updating ETAs. This AI-powered engine delivers forecasts that go beyond static carrier estimates so you can make smarter inventory and fulfillment decisions before disruptions hit.

With SAMMIE, you can export shipment-level data, invoices, event histories, and landed costs in Excel or PDF format. These exports are structured to align with common internal use cases (finance audits, ops tracking, customer service updates, and performance analysis) so your team can act on the data, not just view it.

Yes. Behind the scenes, SAMMIE uses trained AI models to match documents, verify charges, and identify anomalies. It can flag duplicate invoices, unmatched line items, or missing customs paperwork – helping you reconcile faster and reduce costly errors. We’re also building auto-suggestion features for invoice corrections and automated syncing with your ERP.

Yes. For CE North America, we built a custom EDI feed that pushes real-time shipment updates, documentation, and exception alerts directly into their ERP. This eliminated dozens of manual tasks and drastically improved cross-department visibility. If you’re considering integration, we’re happy to walk through the CE setup or connect you with their team (with permission).

Yes. SAMMIE is built with enterprise-grade security protocols, including role-based access controls, secure cloud infrastructure, and encrypted data transmission. Only authorized users can view, download, or act on shipment data, which keeps your supply chain and sensitive documents protected at every step.

Absolutely. SAMMIE supports user-level permissions, so you can give your warehouse, finance, purchasing, or customer service teams access to exactly what they need and nothing they don’t. This reduces confusion and keeps operations streamlined across departments.

We offer international shipping by ocean (FCL and LCL), air (standard and expedited), and domestic/cross-border ground freight (FTL, LTL, and intermodal). You choose the mode, we handle the rest.

Every DNA client receives access to SAMMIE, our AI-powered visibility platform. Track each shipment in real time with predictive ETAs, milestone updates, and instant alerts – all in one easy dashboard.

Yes. From temperature-sensitive cargo and high-value electronics to complex FF&E rollouts, we’re equipped to manage urgent, oversized, or specialized shipments across all modes.

Transit times vary based on the lane, mode, and carrier. But with SAMMIE, you’ll never be in the dark. Our system delivers up-to-date, predictive ETAs that reflect real-world conditions like port congestion or weather delays.

Absolutely. We manage the full journey, including booking, loading, customs clearance, and final-mile delivery. You get one point of contact and one visibility platform from origin to destination.

Yes. We provide custom handling options including white-glove delivery, inside delivery, liftgate, and assembly services where needed – especially useful for retail, hospitality, or medical equipment rollouts.

Yes. Our licensed in-house customs experts handle import/export compliance, HS classification, tariff codes, ISF filings, and coordination with U.S. and international agencies, so you avoid delays and penalties.

Absolutely. All your documents (bills of lading, invoices, customs forms, arrival notices) are stored in SAMMIE’s centralized document hub, searchable and organized by shipment.

We support compliance with U.S. Customs & Border Protection (CBP), the FDA, USDA, DOT, and other regulatory bodies. We also maintain active certifications including C-TPAT and FMC.

Yes. Whether it’s electronics, apparel, machinery, or regulated goods like food or medical devices, our team ensures the right documentation, declarations, and clearance protocols.

Yes. We prepare and submit AES filings, commercial invoices, packing lists, and export declarations, ensuring accuracy and compliance for outbound shipments.

Yes. You can view our certifications and compliance credentials, including FMC license, DOT number, and C-TPAT partnership, in our FAQ Certifications section.

As a DNA client, you’re assigned a dedicated support team led by a Client Success Officer. No call centers. No scripts. Just real people who know your freight and care about your success.

SAMMIE flags potential issues (like rerouted containers or port congestion) before they escalate. That gives our team time to step in early, resolve problems fast, and keep you updated proactively.

We work across a wide range of industries including:

• Omnichannel retail & fulfillment
• Spare parts, machinery & auto components
• Hospitality & FF&E projects
• Industrial manufacturing & heavy equipment
• Healthcare & medical equipment
• Technology, electronics & peripherals

All solutions are tailored to the specific needs, cargo types, and timelines of each vertical.

Yes. We offer periodic performance reviews and account check-ins so you always have visibility into your metrics and can raise needs or questions live.

Yes. While most team members work standard hours, urgent cases are escalated and managed with after-hours monitoring where neededespecially for high-volume or time-critical shipments.

Our billing process is streamlined by SAMMIE, which matches shipment events with billing data to minimize discrepancies. You’ll receive clear, line-itemized invoices tied directly to shipment milestones and documents, reducing back-and-forth and making reconciliation faster.

Yes. For enterprise clients, we support EDI and API-based billing feeds. This allows automatic syncing with your ERP or accounting platform for seamless updates and faster financial close cycles.

If something looks off, our team responds quickly. SAMMIE also flags duplicates or anomalies before invoices are sent, which helps us catch most issues proactively. If you ever need clarification, your dedicated CSO is just a message away.

We accept ACH, wire transfer, and credit card payments. Payment terms are set at the time of onboarding, and we can work with you to accommodate specific enterprise requirements.

Yes. We take data security seriously. All shipment, billing, and documentation data is encrypted in transit and at rest. SAMMIE uses secure protocols and authentication layers to protect access.

You can assign roles and permissions for your team members within SAMMIE. That means your finance team can access billing while your operations team focuses on tracking, without unnecessary overlap.

We follow industry best practices and comply with relevant data protection regulations for international shipping and technology platforms, including GDPR and CCPA where applicable.

Never without your consent. Your shipment data is used exclusively to support your logistics operations and improve your experience with DNA. We do not sell or share client data for advertising or unrelated purposes.